The form service also records technical request details, such as your IP address and browser information.
When you submit a help request, Netlify Forms processes and stores the information so authorized Tech4All staff can review it. A notification is sent to our business email. The request is not a reservation, and this form does not collect payment details. Please include only the information needed to explain your learning goal.
We use your name, contact details, city, preferred language and brief help request to review the fit, arrange your visit and provide follow-up. We ask for your home address privately when needed to arrange a confirmed visit.
Please do not send passwords, verification codes, ID documents, financial account details or other sensitive information. You enter sign-in details yourself on your device.
When online booking opens, the appointment provider will handle availability and booking messages. Authorized Tech4All staff may use Microsoft business email and Zoho CRM to manage customer communication and service records. Payment details are handled by the chosen payment provider, not collected in this form.
We do not publish your address, sell your appointment details or add you to a marketing list merely because you ask for help. Reviews, photos and promotional stories require separate permission.
We keep details only as needed for your service, follow-up and required business records. You can ask us to correct or delete information; some transaction records may need to be retained. Contact harold@tech4all.xyz.
Online appointments are not open yet. The final provider, retention settings and service policies will be reviewed before booking opens.
For family or gift planning, we use the learner’s first name, your relationship and their permission to coordinate. Gift planning does not authorize us to disclose their lesson notes to the purchaser. Assigned instructors receive only the details needed for that visit.
Choosing the optional learning-history box lets us remember useful device details, your language and learning preferences, and brief lesson progress for future visits. We keep these notes in a separate contact folder in our Microsoft business account, accessible to authorized Tech4All staff. Each learner has a separate record; the person arranging or paying for a visit does not automatically receive lesson notes.
For another learner, we confirm their permission before creating a learning record. Declining this option does not prevent you from requesting help. We record completed skills only after the instructor confirms what actually happened.
We review learning notes after 12 months without a visit and remove them unless an upcoming service requires them. Required transaction records are separate. You can ask us to correct or delete learning notes, or withdraw permission, at harold@tech4all.xyz. We do not use this permission for marketing.